Sunday, March 18, 2007

Meeting in Houston

So I took a trip to Houston the other day. I had a presentation scheduled for March 14, to the Houston Professional Videographers Association. As usual, I took an early flight. This allows me to (mostly) miss rush-hour traffic, and allows for some wiggle-room in the challenging world of air travel. I’d been using a particular off-airport parking lot, so I also have to allow a few extra minutes for all that that entails.

The EZ Pass-style frequent parker system they have in place wasn’t working, so I had to use the regular ticket system. No big deal. The transfer was pretty smooth, and I was off to the airport. Since I was flying USAir Express, I went off to Terminal F. Turns out that my flight was in Terminal C. I passed through security in F, where I had to wait behind one person, and took a shuttle over to C, where the security line was considerably longer.

In Houston, I stayed at the airport hotel. Since I was being picked up for the trip to the meeting, staying at that hotel made sense. Shortly before I was picked up, however, rainstorms of Biblical proportions started. The storms raged on and off for 3-4 hours, making numerous freeways and surface roads close to impassable, due to the high water. I really did think we were going to have to swim to the meeting.

My presentation was “Do the Math”, which produced the same surprised reactions that it always does. What was a surprise to me was that there were three MBA-holders in the audience, which is three more than usually attend videographers meetings.

After the meeting, roughly half of the group went out to eat at a restaurant (I’ve forgotten the name) that had a giant, mirrored armadillo out front. Now, under normal circumstances, I seem to be a bad service magnet. With a group of 20 people, this was way beyond normal bad service. The waitress was nice enough, but the place was pretty much understaffed. And, being a bar-restaurant in Texas, people were free to smoke inside.

At least the rain had subsided, and the standing water had mostly drained off, making the ride back to the airport relatively easy. It became a very late night, however, due to the slow service at the restaurant.

This is a good time for me to thank the Houston PVA for inviting me to speak before their group. I'll be back there in October with another program, and I look forward to that. I also want to thank Sandy Buller for being my driver, which was made all the more challenging by the weather.

The next day, I was able to catch an earlier flight back to Philadelphia. USAirways was kind enough to only charge me $25.00 for making that change. But since I slept through the middle of the flight, I missed my bag of deluxe mini-pretzels. There was barely enough room to read a book in the seat, so sleeping seemed like a good use of my time.

There were issues with the jetway operation in Houston. I’m not really sure what happened, but the in-bound flight spent about 20 minutes at the gate while they tried to figure out how to operate the jetway. All that made our flight arrive a bit late to Philadelphia. That fact, however, didn’t mean that our gate was clear. We sat on the plane for over 20 minutes, waiting for the gate to clear. Given the troubles that other airlines have had, 20 minutes is nothing, right?

But the final indignity was at the parking lot. Using the ticket system, as a transient, one-time user, my fee would have been $19.90. My AAA membership saved me $2.00 off that. When I compared that to the trip I took in January, which was almost the exact same amount of time in the lot, using my frequent-parker discount, I actually paid more as a frequent parker, $23.90 vs. $17.90. That seemed a little absurd to me. By then, it was after normal business hours, so I couldn’t call to complain. I sent an email to the general manager, who has yet to reply. I will give him some slack, since it was the weekend. Meanwhile, I’m looking at other parking lots for future trips.

And there will be future trips, as I’ve been working on a variety of programming for The 4EVER Group (www.4EVERGroup.org) that will mean more road trips in the next few months. NAB (Vegas) is coming up next month, and there will be others. I plan on having pictures available for some of those trips.

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